Items sold by https://metadolce-technologies.shopify.com may be returned within 30 days from date of shipment by request only. All return requests, made from the customer's https://metadolce-technologies.shopify.com account or via an email to firstname.lastname@example.org, must include the customer's order number, address for return shipment, and telephone contact number.
Once a Return Merchandise Authorization (RMA) number has been granted, the item(s) (returned in original packaging with return postage paid by the customer) must arrive back to MetaDolce Technologies within 14 days. Returned item(s) must be in original unaltered condition for a refund to be authorized.
Upon successful inspection of the returned item(s), a full reimbursement of the total purchase price plus shipping and taxes charged will be made to the account used to make the original purchase. The customer will be notification of this credit via email notification.